Email Support
contact@customercs.comSend an email for order inquiries, refund requests, and product questions. Include your order number in the subject line for the fastest response.
Phone Support
+1 (507) 448-8190Call for immediate assistance. A support representative can help you with orders, account questions, and return instructions in real time.
What to Include in Your Message
To help the support team resolve your issue as efficiently as possible, make sure your message includes the following details:- Your full name as it appears on your order
- Order number or confirmation email so the team can locate your purchase quickly
- A clear description of your question or issue — the more detail you provide, the faster the team can assist you
- For refund requests: state explicitly that you’d like to initiate a return under the 60-day money-back guarantee
For the fastest response, email support with your order number in the subject line. This lets the team pull up your details immediately and skip back-and-forth clarifying messages.
Common Support Topics
Not sure where to start? Find the topic that matches your situation below.Order Status
Check on a pending shipment or confirm your delivery details. Contact support with your order number and they’ll look it up for you.
Refund Request
Learn how the 60-day money-back guarantee works, what to include in your return, and when to expect your refund.
Product Questions
Have a question about dosage, ingredients, safety, or how JellyFil works? Browse the full FAQ for quick answers.
Ingredient Information
Explore the nine ingredients in the JellyFil proprietary blend and learn how each one supports men’s daily wellness.
Your satisfaction is backed by JellyFil’s 60-day money-back guarantee. If JellyFil isn’t the right fit for you, the support team will walk you through a hassle-free return process. Visit the Guarantee & Returns page to learn exactly how it works.